Last updated: May 26, 2026.
This policy explains how the Frank Suriano website handles information submitted through contact forms, newsletter sign-ups, and ordinary site use. It is written for this website, not for every system operated by Compass or other third parties.
Information collected
When you send a form or join a mailing list, the site may collect the information you choose to provide, such as your name, email address, message, search or sale context, timing, location, and budget. The site may also record basic technical information, including IP address, browser, device, pages requested, timestamps, referral source, and security or delivery logs.
How information is used
Information is used to respond to your inquiry, provide requested real estate services, send occasional updates if you asked to receive them, maintain records of the relationship, protect the site, diagnose technical issues, and improve the usefulness of the website.
Sharing
Frank does not sell your personal information. Information may be shared with service providers that help operate the site, deliver email, host data, maintain forms, or provide analytics and security. Information may also be shared with Compass, transaction professionals, vendors, regulators, or legal advisers when reasonably needed to provide services, protect rights, complete a transaction, or comply with law.
Your choices
You may unsubscribe from email updates using the link in those messages. You may also ask to access, correct, or delete personal information connected to this site by emailing frank@franksuriano.com . Requests may be limited when information must be kept for legal, transaction, security, or recordkeeping reasons.
Retention and security
Information is kept for as long as reasonably needed for the purpose collected, the client relationship, transaction records, legal obligations, or site security. Reasonable safeguards are used, but no website or email system can be guaranteed completely secure.
Third-party sites and children
This site may link to third-party services, including Compass, listing platforms, social networks, maps, media, and scheduling or email tools. Those services have their own privacy practices. This site is not directed to children under 18, and it is not intended to collect personal information from children.
What the policy means day to day
Most information shared through this site is practical inquiry context: a name, contact method, timing, preferred area, property question, or a note about buying or selling. That information is used to respond, prepare for a conversation, and keep a useful record of what was asked. It is not treated as a mailing-list asset or sold to third parties.
Some operational tools may process basic technical data so the site can load, forms can work, and messages can be delivered. Those tools are chosen for ordinary business needs, not for building a hidden profile of visitors. If a visitor wants a message corrected, deleted, or handled another way, the request can be made directly by email.